Welcome to StepBerlin! These Terms and Conditions govern your use of our website and services. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
StepBerlin provides assistance services for students and individuals relocating to Germany. To use our services, you must be at least 18 years old or have parental consent.
StepBerlin offers various relocation assistance services, including airport pickup, accommodation support, registration assistance, and more. We act as a facilitator but do not guarantee university admissions, visa approvals, or job placements.
Payments for services must be made in full before service delivery.
Refunds are only provided in cases where StepBerlin fails to deliver the agreed service.
No refunds will be given for services already rendered or due to changes in personal circumstances.
Provide accurate and truthful information.
Follow all German legal and immigration requirements.
Attend scheduled appointments and respond to communications on time.
StepBerlin is not responsible for external factors such as visa rejections, delays in city registration, or issues caused by third-party services like banks or transport providers. Our role is to guide and assist, but final responsibility lies with the individual.
StepBerlin reserves the right to update these terms at any time. Any changes will be communicated via our website.
For any inquiries regarding these terms, you can contact us at:
Email: care@stepberlin.com
Phone: +49 176 84830871
Start, Settle, Succeed
Email: care@stepberlin.com
Phone: +91 7736341008
+49 17684830871
Hours: Mon-Sun 8:00AM – 11:00PM
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
© 2025 StepBerlin All Rights Reserved.