Frequently Asked Questions
We’ve answered the most common questions about relocating to Germany. Still curious? Contact us!
General Questions
StepBerlin is a relocation assistance service that helps students and professionals settle in Germany. We offer services such as airport pickup, accommodation support, city registration, bank account setup, and university admissions assistance.
Our services are for students, job seekers, and professionals moving to Germany. Whether you’re coming for studies, work, or personal reasons, we provide support to make your transition smooth.
We have been helping students and professionals relocate to Germany for the past 3 years.
Yes! With the Standard plan, you’ll get a 12-month Duolingo Super subscription at no extra cost. It’s a great way to boost your German skills alongside our classes — anytime, anywhere.
University Admission
Yes! Public universities in Germany offer tuition-free education for students, except for a small semester fee. StepBerlin, in collaboration with First Stone, assists students in securing admission to public universities.
Click here to apply for a Public University Admission with First Stone!
Yes, private universities charge tuition fees, but they offer more flexible admission requirements and English-taught courses. StepBerlin assists with both public and private university admissions.
Relocation & Settlement
We do not provide accommodation directly, but we assist students in finding and securing a room based on their budget and preferences.
Our airport pickup service includes a guide to take you from the airport to your accommodation using public transport. If you choose our Premium Package, we also assist with check-in and essentials.
Yes! Our Standard and Premium Packages include full support for city registration, tax ID, and bank account setup.
Work & Jobs in Germany
While we don’t provide job placements, we offer CV creation (Europass format), LinkedIn optimization, and guidance on job portals where students can find part-time jobs.
Yes! LinkedIn Premium helps students network with recruiters and find internships or part-time jobs. Our Premium Package includes LinkedIn Premium setup.
Payment & Refunds
We offer three packages: Basic, Standard, and Premium. Prices depend on the services included. Contact us for details!
Refunds are only provided if StepBerlin fails to deliver a promised service. No refunds are given for services already rendered or for changes in personal circumstances.
StepBerlin
Start, Settle, Succeed
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Get In Touch
Email: care@stepberlin.com
Phone: +91 7736341008
+49 17684830871
Hours: Mon-Sun 8:00AM – 11:00PM
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